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Tour operator licence, for visitors arriving in Dubai

A tour operator licence in Dubai is DET's inbound tourism licence, and your manager and office decide when it issues.

Transport and travel

Usual route
Mainland (DET)
Extra approval
DET tourism
Timeline
Weeks to months
AML
Not a DNFBP activity
At a glance

A tour operator licence in Dubai is a DET tourism licence for inbound tours: programmes, hotels, transfers and visas for visitors. DET expects a qualified manager with tourism experience, a dedicated office and insurance cover for tourists. Every guide needs a DET licence, renewed yearly, and vehicles carrying tourists follow RTA rules.

Covers
City tours, transfers, hotels and visas for visiting groups
Not covered
Outbound holidays, self-run desert safaris and yacht trips
Premises
A dedicated office for the tourism activity
Timeline
Weeks to months, set by DET's tourism approval and staffing

What an inbound tour operator runs

An inbound operator builds and runs the Dubai programme for visitors. DET licenses it as a tourism activity on top of the trade licence.

Covered

Not covered

A desert evening bought from a licensed safari company stays inside your licence. Running it yourself brings DET's safari permit, so we settle that first.

Why tour operators sit on the mainland

DET licenses every tourist activity run in Dubai. Tours happen on Dubai's roads and at its sights, so the company sits on the mainland.

Likely route by where most of your clients are
If most of your clients areLikely routeWhy
Visitors booking tours while in DubaiMainland (DET)DET's tourism licence covers tours run here, whoever books them
Conference and incentive groupsMainland (DET)Visas, hotels and transfers for delegates sit inside the inbound licence
Overseas agents reselling your programmesMainland (DET)Agents pay from abroad, and the tours still run under DET

Free zone firms reach Dubai clients through a DET branch licence or permit (Executive Council Resolution 11 of 2025), but tours here still need DET's tourism licence. Fees from individuals are not QFZP qualifying income.

Tour operator licence and guide licences

DET issues the tourism licence once the manager and office meet its requirements. Guides carry their own DET licences. Vehicles carrying tourists come under the Roads and Transport Authority (RTA).

  1. Before the licence

    • Trade name and initial approvalDET
    • Qualified manager and officeDET
  2. The licence

    • Inbound tour operator licenceDET
  3. Alongside the licence

    • Insurance cover for touristsA UAE-licensed insurer
  4. After the licence

    • Guide licences, renewed yearlyDET
    • Vehicles and drivers approvedRTA
    • Corporate bank accountThe bank

We check the manager's experience before the office lease.

What's in your tour programme?

Tick what your first programmes include. The heaviest item shows what sits on top of the tourism licence.

Bought-in safaris and boat trips stay with the supplier's permits, so we decide what you run yourself before the licence is worded.

Tick everything your programmes include

Tick everything your programmes include
What you planPoints to
the DET inbound tour operator licence, which covers these arrangements
a DET guide licence for every guide who leads a group
RTA approval of your tourist vehicles and their drivers
a DET safari permit with trained drivers and company vehicles
a yacht charter activity with Dubai Maritime Authority permits
an outbound tour operator or travel agency category as well

Agent deposits and the bank file

Bank viewAgent deposits from abroad and pass-through payments draw questions

Banks treat an inbound operator as a pass-through business. Agents and groups pay deposits, and most of that money leaves again for hotels, transport and entry tickets. Large payments from agents abroad draw the first questions, because the bank wants to see who the travellers are. We put the DET licence, the first agent contracts and the supplier agreements into the account file together.

AMLNot a DNFBP activity; the bank's own customer checks still apply.

What delays a tourism licence

  1. A manager without tourism experience

    DET expects a qualified manager with several years in tourism and attested certificates. A founder who planned to manage it alone, with a background elsewhere, has to hire before the licence moves.

  2. Guides whose badge has lapsed

    Operators may hire only guides holding a DET licence badge, renewed each year after a refresher course. A freelance guide with a lapsed badge puts the company's own licence at risk.

  3. Tourists carried in an ordinary van

    Vehicles carrying tourists follow RTA rules for tourist transport, with approved vehicles and drivers. A staff car or a hired van used for transfers falls outside them on the first trip.

Questions about a tour operator licence

A question about your plan? Describe your tour operator plan and an advisor replies on WhatsApp.

Ask on WhatsApp

How much does a tour operator licence cost in Dubai?

A tour operator licence cost in Dubai depends on the tourism categories you take, the office DET expects and the team. A qualified manager, guide licences, insurance for tourists and staff visas add to it, and so do your own vehicles. You get a written quote before anything starts, and it only changes if your plans do.

What are the inbound tour operator licence requirements in Dubai?

A DET tourism licence for the inbound activity, held by a company with a dedicated office. DET expects a qualified manager with tourism experience, good-conduct certificates and insurance covering tourists on your tours. Guides hold DET licences, and vehicles carrying tourists follow RTA rules. We check each one against your plan.

Do tour guides need a licence in Dubai?

Yes. Each tour guide needs a DET licence badge, earned through DET's guide training and renewed every year after a refresher course. Operators may hire only guides with a valid badge, and the penalties can reach the company's own licence. We plan guide licences alongside your first programmes.

Can a free zone company be a tour operator in Dubai?

Usually not for tours run in Dubai. DET licenses every tourist activity in the emirate, and a free zone licence does not carry that tourism licence automatically. Free zone companies can keep trade-facing work, while the tours themselves run under a mainland DET licence. We map that split with you.

How to start a tour operator business in Dubai?

Start with the manager and the office, because DET checks both before the tourism licence issues. Then come insurance for tourists, guide licences and, if you run vehicles, RTA approval. We match the tourism category to your programmes first, so nothing sold later falls outside the licence.

Does your manager meet DET's tourism test? We check experience before any lease

Fifteen minutes with a senior advisor on your programmes, your manager and the office. You leave with the tourism category, the route and the order of the DET and RTA steps.

On the call

  1. The activity wording that fits your plan
  2. The route, and the approvals in order
  3. A written quote before any work starts
Portrait of your advisor
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